Returns
We want you to be fully satisfied with your ZAUNE purchase! We offer a 14-day return policy from the date of delivery. To be eligible for a return, items must be in their original condition—unused, with tags, and in original packaging. To initiate a return, please contact our support team at [email protected] with your order details.
The return shipping cost are at the customers’ responsibility. The payment is deducted when processing the refund.
Exchanges
Exchanges are not accepted.
Refunds
Refunds are processed once we receive and inspect your returned item. You’ll receive an email confirmation, and refunds are typically issued to the original payment method within 7-10 business days.
